This Privacy Policy explains how Melanchi OÜ ("we", "us", or "our") handles information in connection with our website and our IT service management and technical consulting services. We keep data collection to a minimum and use it only for the purposes described below.
Information We Collect
We collect information you provide directly to us — for example, when you contact us by email, request information about our services, or communicate with us in the course of a project. This may include your name, email address, company details, and any information you choose to share with us.
When you visit our website, standard technical data (such as your browser type and IP address) may be processed by our hosting provider for security and operational purposes.
How We Use Information
- To respond to your inquiries and provide our services
- To communicate with you about projects and engagements
- To meet our legal, accounting, and contractual obligations
- To operate, maintain, and improve our website
Confidentiality of Client Data
In the course of our consulting work, we may be given access to systems, data, or information belonging to a client. We treat all such information as confidential, use it solely to perform the agreed services, and handle it in accordance with the confidentiality terms of the relevant service agreement.
Sharing of Information
We do not sell, trade, or rent your personal information. We do not share it with third parties except where necessary to provide our services, to comply with the law, or with your consent.
Data Security
We apply reasonable technical and organisational measures to protect information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, but we work to safeguard the data in our care.
Data Retention
We keep personal information only for as long as needed for the purposes described here, or as required by applicable law and our record-keeping obligations in Estonia.
Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to certain processing. To exercise these rights, contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact
If you have any questions about this Privacy Policy, please contact us at melanchi.tech@gmail.com.